Frequently Asked Questions
Our hours vary by location. Find a location near you.
We are open every day of the year except Thanksgiving and Christmas Day with special
hours on Christmas Eve. We’d love to help celebrate the holiday season with you. Check hours at your favorite location.
If you need to cancel an order, please call the restaurant
where you placed the order. They will be happy to cancel or adjust for you.
At Cheddar’s, we don’t want to limit you, which is why we say Happy Hour is all day,
every day! We offer the same great value every day from open until close.
We’re always looking to be where our fans are. View our Cheddar’s locations. If you don’t see a city
you’re looking for, check back from time to time. Hopefully, we’ll be coming to a city near you soon or see
you on the road during your travels.
Join the Waitlist for parties up to six to shorten your wait
time in the restaurant. If you have a large party, please call the restaurant directly. Sometimes there is a
short wait, but we guarantee your stomach will tell you we’re worth the wait.
Build a great career, from scratch, by visiting our Careers page.
Join the Cheddar’s eClub to receive member-only
offers, scratch cooking tips, and more. You’ll receive free Chips & Homemade Queso just for signing up –
what a delicious way to seal the deal!
We love helping celebrate birthdays (and even ½ birthdays too)! Members enrolled in
our eClub
will be sent an offer for a complimentary dessert on their birthday and ½ birthday. It doesn’t get sweeter
than that!
You can buy traditional gift cards in a Cheddar’s restaurant and online. If you’re looking to send a
gift virtually, check out our eGift Cards.
You can check your balance online. You can
also call (877) 500-9706 for 24/7 automated balance inquiry or customer service
at (800) 443-4208 , Monday – Friday, 9am – 6pm ET.
Call (800) 443-4208, Monday – Friday, 9am – 6pm ET or
email giftcardservices@gift.cheddars.com.
Don’t worry, we might be able to help! Give our team a call at (888) 642-7336 , Monday – Friday, 10am – 4pm ET or reach out via our Contact
Us form.
There are a variety of Gift Card scams that request payment by Gift Card. Darden
Restaurants is not responsible for, and assumes no liability to you for, any unlawful conduct or fraud by any
third party associated with any Gift Card. If anyone insists you pay with gift cards, decline the offer and
report the incident to the FTC at ftc.gov/complaint.
- NY residents, report to NYS Division of Consumer Protection at 800-697-1220
- RI residents, report to Rhode Island Attorney General's Office at 401-274-4400
- NJ residents, report to New Jersey Division of Consumer Affairs at 800-242-5846
- residents, report to Consumer Protection Division at 888-743-0023
